【摘要】 服务创新正在成为我国公共图书馆行业实践的一种"新常态",然而与丰富的创新实践相比,公共图书馆服务创新的学术研究相对薄弱。本文以公共图书馆"中层管理者"为切入点,发现中层管理者对"十三五"时期公共图书馆服务创新的经验认知可以概括为四点:"共享"与"开放"引领服务理念创新;"阅读"与"数字"主导服务内容创新;"总分馆体系"集中呈现体制机制创先;多种"数智"手段共促服务方式创新。通过分析制约公共图书馆服务创新进一步发展的主要因素,文章提出从创新扩散、制度支撑、角色分工、基层创新等方面推进公共图书馆服务创新的战略对策。图5。参考文献24。更多还原

【Abstract】 Service innovation is becoming quite ordinary in China.s public librarianship. However compared with the rich innovation practices academic research on service innovation in the field is relatively weak. This.ofo ptheeninr epsser cleepatido nsse ravibcoeu t csoenrcveicpet iinnnnoovvaattiioonn i.n rpeuabdliinc gl i braanrdie.s fiign utrhee 1 l3 etahd Fsievrev-iYcee acr oPnltaenn t pienrinoodv a.tisohna r i.ngge n earnadl branch library system presents the institutional mechanism innovation and the application of digital and intelligence means together promote service innovation. By analyzing the main factors that restrict the further development of public library service innovation we propose strategic countermeasures to promote public library service innovation in terms of innovation diffusion institutional support role division and grassroots innovation. 5 figs.24 refs.更多还原